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Workflows

Create message

Estimated reading: 3 minutes 87 views

This controller is used to create SMS or Email messages of different types with default or custom text, input parameters and other configurations.

When pressing “Message” controller in the workflow the message settings panel will be opened at the right side.


General settings


IdID has a unique value that is automatically generated by the system.
NameDefault name “Message” can be changed by the user to another value. The name is shown under the controller in the workflow and with a unique value it is easy to distinguish it from others.

Inputs settings


This screen is used to add input parameters to the message controller from the previous controllers or from the form.

Add input specificationPress “+” icon to add a new input parameter.
IdID of the input parameter. The value is automatically generated by the system and is unique for the specific controller.
NameName of the input parameter.
SourceSource of the input parameter. Can be any of the previous controllers or the session result from the form.
TypeType of the input parameter. Default: Any
RequiredRequired or not. Default: No

Example of the input parameter from the Start event:

Example of the input parameter from the Form Result of the client session:


Message settings


This screen is used to configure the kind of message, recipients, message text etc.

Select the kind of the message: SMS or Email. Parameters of the window will vary according to the selected kind.


Email


Email message settings

KindSelect the kind of the message Email for email message.
SenderSelect the sender from the list defined in the system. Default: support@cellosign.com
PrioritySelect the priority of the email. Default: Normal
Add recipientPress “+” icon to add the fields for the recipients emails according to the number of recipients.
RecipientsAdd the email address to the field or select the input parameter from the list.
Add CCPress “+” icon to add the recipients to send a copy of the email.
Add BCCPress “+” icon to add the recipients to send an invisible copy of the email.
SubjectAdd the subject of the email
Body templateSelect the body template:
– “Invitation” is the email that will include the link of the form for the recipient to sign and complete.
– “Archive to rep” is the archive email, that will be sent to the agent after the form completion.
– “Signed document” is the email to the client with the signed copy of the form.
– “Default” is the email that will include only the Body text.
Body textAdd body text. If not added, default text will be sent.
Session for invitationSelect the session for invitation.

SMS


SMS message settings

KindSelect the kind of the message SMS for phone message.
SenderSelect the sender from the list defined in the system.
Add recipientPress “+” icon to add the fields for the recipients phone numbers according to the number of recipients.
RecipientsAdd the phone number to the field or select the input parameter from the list.
Body typeSelect the body type:
– “Invitation” is the SMS message that will include the link of the form for the recipient to sign and complete.
– “Inline template” is the SMS message that will include only the Body text.
Body textAdd body text that will be sent in the SMS message.
Session for invitationSelect the session for invitation.

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